Frequently Asked Questions

Delivery is free in Romania for orders over 300 Lei. For anything under that, we charge a flat 20 Lei shipping fee.

Right now, we ship across Romania. If you're outside that area and interested in placing an order, send us a message and we’ll see what we can do.

Every vase is made to order, which usually takes 7 days. Once it’s ready, delivery within Romania usually takes 1–2 days.

If your order hasn’t shipped yet, yes — just get in touch with us as soon as possible and we’ll update it for you.

Yes — all vases are sealed after printing to make them safe for fresh flowers.

Our vases generally offer safety advantages around kids and pets compared to traditional ceramic or glass vases. Our products are not indestructible, but they are signifficantly less likely to break than traditional glass or ceramic. If one of our vases does fall, the impact and potential for injury are generally lower due to its reduced mass compared to heavier ceramic or glass. Even if a vase were to break (though it's less likely to shatter), the resulting edges are generally less sharp and jagged than broken glass or ceramic, minimizing the risk of severe cuts. It's still important to exercise caution and supervise young children and pets around any vase, as any broken object can present potential hazards

We use PLA, a renewable, plant-based material made from things like corn starch. It's lightweight, durable, and has a lower environmental impact than traditional plastics.

Depending on the material, some vases have a matte or pastel texture, others include a light glitter effect. If you look closely, you’ll also be able to see the natural layers from 3D printing — it’s part of the design. The interior of the vases is always glossy from the applied coating. This makes them waterproof and easier to clean.

They’re sturdy and not prone to shattering easily, but like anything, they’ll break if dropped hard enough. In the unlikely event of damage, there will be no dangerous shards. Treat them like any quality home object.

Yes. If there’s an issue or you’re not happy with your order, we’ll make it right. You can check the return policy here or reach out to us directly.

We’re open to bulk or B2B orders, especially for interior design projects. Just reach out and we’ll talk details. Right now, all vases are 20 cm tall, but new sizes may come soon.